Patient Tools  /  Appointments

    Appointments

    Our office hours and guidelines for scheduling and canceling appointments.

    Office Hours

    Monday-Thursday: 7:30 a.m. to 5 p.m., Closed: noon to 1 p.m. and Friday 7:30 a.m. to noon. As a courtesy to all of our patients, call ahead to schedule appointments and arrive on time for your appointment so that we may keep waiting time to a minimum. New patients should arrive at least 15-minutes before their scheduled appointment to complete necessary medical history forms.

    How to schedule an appointment

    Call 336-896-1477. If you need to cancel an appointment, please give at least 24 hours notice (48 hours for new patient appointments) so that we may offer that time to another patient. Appointments are required and we are unable to accommodate walk-ins. We ask that new patients be referred by their physician. Established patients may call or request follow up appointments through MyChart.

    Confirmation and Cancellation

    A phone call is made from our appointment reminder system, reminding you of your upcoming appointment. If unable to keep your scheduled appointment, please call our office 24-hours in advance. Your phone call is critical in helping us provide continuous care to all of our valued patients. There is a nation-wide shortage of Rheumatologists. In some cities patients must wait up to 6 months for a new appointment. If you fail to give us notice of your cancellation, the following policy is enforced:

    First missed appointment:

    No charge

    Second missed appointment:

    $25.00 charge (This fee is not covered by your medical insurance.)

    Third missed appointment:

    $25.00 charge and possible dismissal from Novant Health Rheumatology Arthritis Associates